FAQ: MODL | The Last Bottle You'll Ever Need
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What are you all about, and what will you do with the money raised on Kickstarter?

At MODL Outdoors, we’re committed to changing norms and making the world better for it. For us, innovation isn’t just providing the next best thing. It’s providing something that allows people to make discoveries of their own. Being energetic isn’t just about being on the move, but about being actively present. And we’re adaptable because we want to make sure that it’s us who change, not our environment. Striking this balance is what makes every MODL fit for adventure.

Funds raised on Kickstarter will help us produce the first MODLs and MODs. Your support helps us cover the working capital needed to bring this product to life.

Last updated: April 16, 2019 08:38

Where can I go to keep up with your team and company?

Keep up with our journey through Instagram or our newsletter! You can learn more about our products and the MODL Outdoors story at www.modloutdoors.com. You can also send us an email at [email protected]. We do our best to respond to all messages within 24 hours.

Last updated: April 16, 2019 08:38

What does it mean to be carbon neutral? Where do you buy your carbon offsets?

We’ve partnered with CarbonFund to make our supply chain completely carbon neutral. This means that for every pound of carbon emitted in the process of creating and shipping your bottle, we invest in removing at least that much carbon from the atmosphere. To see the projects we’ll invest in, visit CarbonFund.org.

Last updated: April 16, 2019 08:38

How do you pronounce MODL?

Just like model! It comes from ‘modular bottle.’

Last updated: April 16, 2019 08:38

What is MODL?

MODL is the first utility bottle - a bottle that can do more so that you can do more. It is a double ended, collapsible bottle that has a series of interchangeable MODs that amplify MODL’s functionality. Each MOD, unlocks a unique function - so you have the ability to match MODL’s functionality to your adventure.

Last updated: April 19, 2019 11:21

What’s the difference between a water bottle and a utility bottle?

A water bottle is static, providing just what you need to get by. A utility bottle is a dynamic, multi-functional tool designed to adapt to you and your adventure.

Last updated: April 19, 2019 11:21

What is MODL made of? Is it safe?

MODL’s body is made of FDA/LFGB approved food-grade silicone and stainless steel. The mouthpieces and caps are made from polypropylene. These materials are all non-toxic and BPA free.

Last updated: April 19, 2019 11:21

How do I clean MODL? Is it dishwasher safe?

MODL is dishwasher safe, and can also be cleaned using boiling water or hand-washed with hot water and soap. MODL is made from silicone, which naturally inhibits microbiological growth and does not have open pores which harbor bacteria.

Last updated: April 19, 2019 11:21

Does MODL keep liquids hot or cold for a long time?

MODL is not designed to keep liquids hot or cold for a long time, but it does slow the change in temperature.

Last updated: April 16, 2019 08:38

Can I put boiling water in MODL?

Yes, MODL is boiling-water safe, although you have to be extremely careful handling the bottle once filled with boiling water. While the bottle will not be damaged by boiling water, the outside of MODL will get extremely hot and can burn you.

Last updated: April 19, 2019 11:21

Can I put MODL in the freezer?

Sure thing. MODL is made from silicone which is able to withstand extreme temperatures. That said, water expands when frozen, so be sure not to fill your MODL all the way before tossing it in the freezer.

Last updated: April 16, 2019 08:38

What are MODL’s dimensions and weight?

MODL measures in at 210 x 98mm (8.25 x 3.9 inches) and weighs 10.8oz.

Last updated: April 16, 2019 08:38

What is MODL’s capacity?

MODL holds 33 oz. (1 Liter), or 38 oz. when filled to the brim. Cheers!

Last updated: April 19, 2019 11:21

How do I select what color MODL I want?

We will be sending out a survey following the campaign where you will be able to select what color MODL you want, add-on additional gear, and provide us with your shipping address.

Last updated: April 19, 2019 11:21

What is a MOD?

A MOD is a cap or attachment that unlocks a unique function of MODL. MODs are a key part of what distinguishes MODL from typical bottles, and MODL’s functionality will continue to expand over time as we release new MODs!

Last updated: April 19, 2019 11:21

Is the Rinse MOD meant for full-on showers?

Absolutely! While the Rinse MOD is great for rinsing off hands, boots and four-legged friends, it’s also designed to be used as a shower. Simply loop MODL around a branch or hang it from a tree and get ready to get clean.

If you loosen the top cap to let air flow in through the top, then water will flow continuously out of the Rinse MOD like a typical shower. If you keep the top cap closed, then water won’t flow out unless you squeeze the bottle, even when it’s hanging upside down. This method will last much longer and will provide you with plenty of time for a full shower.

Last updated: April 19, 2019 11:21

How long does the Pure MOD last? Can I buy a replacement filter?

The filter in the Pure MOD is guaranteed by our manufacturer for 2 years and has a filtration capacity of 3000 liters (792 gallons), so drink up! While one filter should last you a long time, replacement filters will also be available on our website for $25.

Last updated: April 19, 2019 11:23

Are the MODs compatible with each other?

Yes! Specifically, the Go, Flow, and Pure MODs can all work off the same base cap, called the Multi MOD, which is included with every MODL Complete. You can easily attach the Go or Flow to the outside of the Multi, and you have the option to add filtration to the Go or the Flow by adding the Pure to the inside of the Multi.

Last updated: April 19, 2019 11:22

How will I carry all my MODs?

Every reward comes with a MOD pouch, which is a sturdy mesh bag that makes it easy to keep your MODs together and take them on-the-go.

Last updated: April 19, 2019 11:21

What if I want some MODs but not all?

If you back the MODL bottle and want to add additional MODs, they’ll be available individually in your backer survey. But for the best deal, take a look at the ‘MODL Complete’ rewards!

Last updated: April 19, 2019 10:42

What if I have an idea for a new MOD?

We want to hear from you! You guys have got tons of great suggestions, so keep the ideas flowing. Reach out on social media or email us at [email protected].

Last updated: April 19, 2019 11:21

How do I pledge for more than one tier on the campaign?

The Kickstarter platform does not allow for multiple pledges on one campaign under one account. However, we will be asking at the end of the campaign if you would like any add-on items - this is how you can add another MODL or any other gear offered to your order!

Last updated: April 19, 2019 11:21

When will I be charged for my pledge?

You will not be charged until the end of the campaign on May 16th.

Last updated: April 19, 2019 10:42

If I want to order a large quantity, do I get a discount?

Yes, we offer discounted pricing for large orders. Please shoot us an email at [email protected] to request additional information.

Last updated: April 19, 2019 10:42

How do I specify my shipping address? What if my address changes?

We will be sending out a survey following the campaign where you will be able to provide us with your shipping address. We’ll reach out again a few weeks before MODL ships in case you need to update your address.

Last updated: April 19, 2019 11:21

What’s the shipping cost?

Shipping is $10-$15 for pledges within the continental United States, depending on which reward you select. There are different shipping charge for international customers.

Last updated: April 19, 2019 11:21

Do you ship internationally? Does it cost extra?

Yes. International shipping is available, and the price will be displayed once you click on a particular reward and select your country. This price does not include duties & customs, which may be incurred upon delivery.

Last updated: April 19, 2019 11:21

If I back a tier which includes multiple bottles, can I ship them different places?

No, one reward may only be shipped to one mailing address. Rewards cannot be split up and shipped to multiple addresses.

Last updated: April 19, 2019 10:42

What is your warranty?

We stand by our gear. Every MODL Outdoors product is designed to be durable and long-lasting. If any part of your MODL Outdoors product becomes non-functioning or defective, we will take care of you by repairing or replacing it. Simply send us an email at [email protected].

Last updated: April 19, 2019 11:21

What is your return policy?

If you are not satisfied with any MODL Outdoors product upon delivery, or if the product does not perform to your satisfaction, please contact us so that we can make things right. You can send an email to [email protected].

Last updated: April 19, 2019 10:42

What’s in store for MODL Outdoors?

The MODL you see here is just the beginning. MODL is an ever-evolving system that will continue to grow as you submit new ideas, we release new MODs, and together we discover new uses for MODL. Let’s build MODL together.

Last updated: April 19, 2019 11:21

Where can I find your press kit?

Want to feature MODL? Thanks, we think you’re pretty cool too. Shoot us an email at [email protected] and we’ll be happy to share it with you.

Last updated: April 19, 2019 11:21

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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